Frequently Asked...

What do I need to take the test?

For the Works test, you need a computer running the Google Chrome web browser and a webcam. We also recommend that you use a USB headset as this will improve sound quality, resulting in a slightly better score.

For the Chat test, you can do it on a computer, as in above, or you can take it on an Android mobile device, using Chrome as the browser.

How much time does the it take to do the test?

There are three test options, Works usually takes between 30 to 45 minutes, Chat usually takes about 10 minutes, and ChatLite takes between 5 – 10 minutes, depending on your skill level.

What happens if I don't have a webcam?

You must have a webcam to take the test as we need to record a security video, as well as take a photo of your ID.


You can also take Chat and ChatLite on an Adroid smart phone.

I don't have a headset, does that matter?

While we recommend that you do have a headset, you can do the test without one. Just make sure you are in a quiet room without any noise or other distractions in the background. With a headset the sound quality will likely improve, resulting in a slightly better score.

Can I take the test on my mobile phone or tablet?

Yes, you can now take the Chat and ChatLite test on an Andriod mobile device, with Chrome as the web browser.

How can I prepare for the test? Can I see sample questions?

In order to create a test that accurately measures real-world skills we do not publicise any preperation material. Your best preparation is to find a time to do the test where you will be relaxed and in a comfortable and quiet space. Unlike traditional exams, you can complete the test in your own home and you can retake the test (at further cost) at any time if you feel you could have done better.

Why take the test if I'm a native English speaker?

Unlike most academic English tests that target non-native English speakers, the Fluent IQ test is a test of real-world communication skill. Communication ability is the #1 employability characteristic required by employers as it is a fundamental component of high performing teams. This applies equally to native and non-native speakers.

How does the Fluent IQ test compare with IELTS and TOEFL?

Fluent IQ assessments are designed to show your real-world communication ability and can be used to help you find employment, help you prepare for other exams such as IELTS and TOEFL and help you highlight communication strengths and weaknesses. 

All of these assessments use the CERF as the guiding reference, this allows for comparison across the tests. Please see here for a comparison guide. This graph is also included in your certificate, making it easy for yourself and employers to compare. 

IELTS and TOEFL tests have an academic focus and are an important part of the journey for non-native English speakers to study in an English-speaking country.



Is Fluent IQ competing with IELTS and TOEFL?

Not at all. IELTS and TOEFL are focussed on helping non-native English speakers who wish to study in an English-speaking country. Fluent IQ is focussed on helping both native and non-native English speakers in their employment journey.

Who accepts Fluent IQ?

Most employers should be happy to use Fluent IQ as a reliable measure of your real-world communication skills.

I've been asked to take this test by an employer, what happens if I don't take it?

Employers and recruiters who ask you to take this test are likely to be using Fluent IQ as an employment screening tool. Therefore not taking the test may mean that you are less likely to be shortlisted for the job you have applied for.

How will I know if I've done well enough for the job I'm applying for?

Fluent IQ does not know the score requirements for any job applications. The employer may publish the requirement or you can ask the employer directly for the required pass mark.

Can I use a test from one job application for other job applications?

Absolutely. Whenever you take a Fluent IQ test, the test certificate is yours to use as often as you like within the expiry period.

Can I take the test again if I didn't get the score I wanted?
You can take the test as many times as you like. If your test was paid for by the employer then you will have to pay yourself for any subsequent tests.
Can I use Fluent IQ to get into college or university?

Generally the answer is no as Fluent IQ is not an academic test. However, some college and university courses are now using Fluent IQ as part of their selection process. You should always consult with the academic provider to understand their specific entrance requirements.

Do I have to pay?
It depends. If you are taking the test independently and have not received any invites then you will need to pay for the test yourself. The fee is $25 per test. If you have received an invite to take the test from an organisation then you will not be required to pay for the test as the inviting organisation pays the fee for you.
How does sharing a Fluent IQ certificate help?

Now that you have completed your Fluent IQ assessment and you have your certification ready, the next step in making the most out of the results is to share them with people who might use the information to help you, recruit you or hire you.

Being able to share your ‘capability to communicate’ with a recruiter, employer or an educational facility means that they will be able to review your current communication capability and understand if it meets their requirements.

Below is an example of what your Fluent IQ certificate might look like on your LinkedIn profile. LinkedIn states that profiles with a certificate receive up to 6 times more views.

How to add your Fluent IQ certificate to your LinkedIn profile?

1. You will receive an email notification to inform you when your results are ready. You will log in to a page like the one below at

2. From your welcome page, you will see your scores and next to that are some helpful links, including ‘Add certificate to your LinkedIn profile’. Clicking on this will open a new page on LinkedIn in the address URL. If you are not already logged in to your LinkedIn profile it will ask you to log in, and then take you to the below pop-up message. 

3. The information should pre-fill with data that is being passed to LinkedIn.

However if your data hasn’t pre-filled don’t panic. This is what you need to do:

a) Enter the Certification name as either ‘Fluent IQ – Works’ or ‘Fluent IQ – Chat’ as is appropriate for the test that you have taken.

b) Enter the Certificate authority by typing ‘Fluent IQ’ and selecting the exact matching entity.

c) The License number should match your ‘Certificate ID’.

d) The From and To details should match the date on your Fluent IQ certificate

e) Do not tick “This certification does not expire”. As the test results do become after a period of 12 months from the date of publishing. You may want to consider re-siting the test again within the 12 months as

f) Enter the Certificate URL. You can get this detail from your Fluent IQ dashboard where it says ‘Copy link to certificate’