Frequently Asked...

What do I need to take the test?

You need a computer running the Google Chrome web browser and a webcam. We also recommend that you use a USB headset as this will improve sound quality, resulting in a slightly better score.

How much time does the it take to do the test?

There are two test options, Works usually takes between 30 minutes and 1 hour, and Chat usually takes between 10 and 20 minutes depending on your skill level.

What happens if I don't have a webcam?

You must have a webcam to take the test as we need to record a security video, as well as take a photo of your ID.

I don't have a headset, does that matter?

While we recommend that you do have a headset, you can do the test without one. Just make sure you are in a quiet room without any noise or other distractions in the background. With a headset the sound quality will likely improve, resulting in a slightly better score.

Can I take the test on my mobile phone or tablet?
Sorry but mobiles and tablets are not supported at this time.
How can I prepare for the test? Can I see sample questions?

In order to create a test that accurately measures real-world skills we do not publicise any preperation material. Your best preparation is to find a time to do the test where you will be relaxed and in a comfortable and quiet space. Unlike traditional exams, you can complete the test in your own home and you can retake the test (at further cost) at any time if you feel you could have done better.

Why take the test if I'm a native English speaker?

Unlike most academic English tests that target non-native English speakers, the FluentIQ test is a test of real-world communication skill. Communication ability is the #1 employability characteristic required by employers as it is a fundamental component of high performing teams. This applies equally to native and non-native speakers.

How does the FluentIQ test compare with IELTS and TOEFL?

The FluentIQ test examines the communication skills of individuals in a working environment and is designed to provide prospective employers with the confidence that you can communicate well enough to become a valuable team member. Conversely, the IELTS and TOEFL tests have an academic focus and are an important part of the journey for non-native English speakers to study in an English-speaking country.

Is FluentIQ competing with IELTS and TOEFL?

Not at all. IELTS and TOEFL are focussed on helping non-native English speakers who wish to study in an English-speaking country. FluentIQ is focussed on helping both native and non-native English speakers in their employment journey.

Who accepts FluentIQ?

Most employers should be happy to use FluentIQ as a reliable measure of your real-world communication skills.

I've been asked to take this test by an employer, what happens if I don't take it?

Employers and recruiters who ask you to take this test are likely to be using FluentIQ as an employment screening tool. Therefore not taking the test may mean that you are less likely to be shortlisted for the job you have applied for.

How will I know if I've done well enough for the job I'm applying for?

FluentIQ does not know the score requirements for any job applications. The employer may publish the requirement or you can ask the employer directly for the required pass mark.

Can I use a test from one job application for other job applications?

Absolutely. Whenever you take a FluentIQ test, the test certificate is yours to use as often as you like within the expiry period.

Can I take the test again if I didn't get the score I wanted?
You can take the test as many times as you like. If your test was paid for by the employer then you will have to pay yourself for any subsequent tests.
Can I use FluentIQ to get into college or university?

Generally the answer is no as FluentIQ is not an academic test. However, some college and university courses are now using FluentIQ as part of their selection process. You should always consult with the academic provider to understand their specific entrance requirements.

Do I have to pay?
It depends. If you are taking the test independently and have not received any invites then you will need to pay for the test yourself. The fee is $25 per test. If you have received an invite to take the test from an organisation then you will not be required to pay for the test as the inviting organisation pays the fee for you.
How does sharing a Fluent IQ certificate help?

Now that you have completed your Fluent IQ assessment and you have your certification ready, the next step in making the most out of the results is to share them with people who might use the information to help you, recruit you or hire you.

Being able to share your ‘capability to communicate’ with a recruiter, employer or an educational facility means that they will be able to review your current communication capability and understand if it meets their requirements.

Below is an example of what your Fluent IQ certificate might look like on your LinkedIn profile. LinkedIn states that profiles with a certificate receive up to 6 times more views.

How to add your Fluent IQ certificate to your LinkedIn profile?

1. You will receive an email notification to inform you when your results are ready. You will log in to a page like the one below at

2. From your welcome page, you will see your scores and next to that are some helpful links, including ‘Add certificate to your LinkedIn profile’. Clicking on this will open a new page on LinkedIn in the address URL. If you are not already logged in to your LinkedIn profile it will ask you to log in, and then take you to the below pop-up message. 

3. The information should pre-fill with data that is being passed to LinkedIn.

However if your data hasn’t pre-filled don’t panic. This is what you need to do:

a) Enter the Certification name as either ‘Fluent IQ – Works’ or ‘Fluent IQ – Chat’ as is appropriate for the test that you have taken.

b) Enter the Certificate authority by typing ‘FluentIQ’ and selecting the exact matching entity.

c) The License number should match your ‘Certificate ID’.

d) The From and To details should match the date on your Fluent IQ certificate

e) Do not tick “This certification does not expire”. As the test results do become after a period of 12 months from the date of publishing. You may want to consider re-siting the test again within the 12 months as

f) Enter the Certificate URL. You can get this detail from your Fluent IQ dashboard where it says ‘Copy link to certificate’